Wednesday, July 31, 2013

Compass Group USA Faculty Internship: Charlotte, NC- Day Two

Day 2
Day two was focused on Chartwells and the higher education segment of the on-site foodservice industry.

Chartwells- Great People, Great Service, Great Results

Chartwells is comprised of food and nutrition specialists dedicated to providing the academic community with fun, healthy, dining options for today's college students. We practice a single-minded commitment to build strong bodies, sharp minds and a solid foundation for longer, healthier lives.

We understand, engage and satisfy students with tailored campus dining food service operations. We have a passion for great, healthy food and insist on quality. We design each dining program to satisfy each campus and student body. We are industry leaders in quality, service, and innovation.

We are renowned for our great people, our great service and our great results. We set the standards for food and service excellence. We combine fresh ideas with the industry's greatest talents. We lead with ground-breaking policies and programs that focus on the environment, wellness and community involvement. We invest in local communities by purchasing fresh food and produce from local growers as well as a variety of products and services from minority and women-owned companies.

We are driven to enhance the quality of campus life for each student body. We rely on the strength and campus involvement of our people.

Our first stop was at UNC Charlotte, the following are some of the branded concepts available to the students as well as some marketing material.

UNC Charlotte offers hundreds of academic choices to help you prepare for your future. Join more than 26,000 students on our beautiful campus, located in the heart of North Carolina’s largest metropolitan region, and experience a large urban research university with a small college feel.


Our second stop of the day was at Queens Universitythe following are some of the branded concepts available to the students as well as some marketing material.

Queen University Fast Facts

  • Founded: 1857
  • Religious affiliation: Presbyterian USA
  • President: Dr. Pamela Davies
  • Board of Trustees Chair: Michael Marsicano, Ph.D.
  • Setting: Metropolitan Charlotte
  • Nickname: Royals
  • Athletics: 18 NCAA Division II men's and women's athletic teams
  • Enrollment: 2,400
  • Endowment: $80 million
  • Full-time faculty: 124
  • On-campus resident undergraduate students: 70 percent
  • Motto: Non ministrari sed ministrare. "Not to be served, but to serve."
  • Class size: Average -17; range from 8 to 25
  • Student/faculty ratio: 13:1

Tuesday, July 30, 2013

Compass Group USA Faculty Internship: Charlotte, NC- Day One

Day 1
Compass Group USA Faculty Internship Charlotte, NC.

Day one started with Professor Blum and myself being picked up at the  DoubleTree Airport Hotel by Aleshia McMath Campus Program Manager for Compass Group and our Compass JWU liaison. 

Aleshia took us for a very short ride to the Compass headquarters which is located right down the street from the hotel. Once at the Compass headquarters we were given a tour of the Compass Museum.  At the museum one can find many pictures and historical items as well as the JWU/Compass Group Covenant pictures and documents.  Although the museum is quite small it is full of very interesting artifacts. 



After the museum tour it was off to our first appointment with Gary Snyder EVP Human Resources who gave us an overview on the growth of Compass, their recruitment needs and their plans for the future. 

Followed by Amanda Heierman Sr. Financial Analyst who passionately discussed how Compass and its sectors manage their accounting process.  

We then met with Cheryl Queen VP Communications who is responsible for the internal communication of over 200,000 employees as well as external communication to the public. 

I asked Cheryl if there are any future trends that Compass is already involved in that may not be on Cheryl radar yet.  She stated that the fair and ethical treatment of farmer workers is a fast growing trend and that Compass has already been working with suppliers on fair and ethical solutions.  

I asked her if she had read one of my favorite books on the subject TOMATOLAND and she had.  In return she shared with me the following article recently published: Why Social Sustainability Should Be Part Of Every Business by Paul Rice.  (if you haven't read either yet, please do)

We then had lunch at Belk one of the local accounts: 

After lunch we met with Louise Bijesse Director, Recruitment Resource Network. She gave us an overview on the recruitment process of Compass group.

She stressed to us to how important is for a candidate to realize that  all of the steps leading up to a face to face interview are actually considered part of the interview process.

Perhaps one of the most exciting meetings of the day was with Dennis Hogan CEO, Vending.  He enlightened us on how far/fast vending has grown because of technology and how  new vending concepts are quickly growing in many of Compass's industry segments.  

The following are some exciting and innovative vending machines. Such the Avenue C upscale convenience store concept and the UB2 health conscience vending machines.

We then finished the day with dinner at Wolfgang Puck Pizza Bar