Friday, October 18, 2013

JWU Costa Rica Study Abroad Program Promotional Video

Academic Focus: Eco, Nature-based, Adventure, and Sustainable TourismSatisfactory completion of the Costa Rica program fulfills all requirements for a concentration in Adventure, Sport and Nature Based Tourism. This is a physically active and comprehensive program. After meeting in the capital city of San José, travel to Tortuguero in the northeast of the country for a unique experience with nature, then spend two weeks studying at the Tirimbina Rainforest Center, hiking the rainforest and studying both eco and sustainable tourism with JWU faculty and local Costa Rican professors. Field work and excursions include pineapple, coffee, and black pepper tours as well as horseback riding and river rafting adventures. Lectures include carbon offsetting/Leave No Trace workshop earning certifications in Leave No Trace & Sustainable Tourism. The group then embarks on a magnificent journey visiting three different regions: Arenal Volcano, Monteverde, and Jaco. Academic excursions range from learning the intricate relationships of Ecofarms to building sustainable businesses around volcanic hot springs and the rich rainforest canopies. While in Costa Rica, learn about the heritage of Sarchi’s oxcart factory. Try zip-lining, watch humming birds, and walk along hanging bridges. 

Program Administration
JWU faculty are the academic leadership for this program. They coordinate pre-departure information, travel with the group, and deliver academic content in conjunction with host faculty. This year the faculty leading the program is:
The Hospitality College
Douglas Stuchel (PVD) 401-598-2636 KellyThompson (CLT) 980-598-1523
Supervision by Johnson & Wales’ faculty and staff ends when the program ends. Students then become responsible for their own travel and living arrangements. 

Youtube Video

Friday, August 2, 2013

Compass Group USA Faculty Internship: Charlotte, NC- Day Four

Day 4

Day four we visited Presbyterian Medical Center and the Duke Mansion.  The Presbyterian Medical Center foodservice is handled by Morrison and the Support Services by Crothall.  I was impressed with the high level of nutritious and tasty food offered to both patients and the retail guest. As well as the efficiency and high level of customer service offered by Crothall.

Morrison Healthcare Food Services, a member of the Compass Group, is the nation’s only food service company exclusively dedicated to providing food, nutrition and dining services to hospitals and health systems. Our Atlanta-based company serves approximately 585 acute care clients in 41 states, including some of the largest and most prominent integrated healthcare systems in the United States. The Morrison Way Morrison is guided by a personal mission statement called "The Morrison Way"“I am Morrison. I am a Professional. Through my actions I earn the trust of my clients, customers, and team members. My team and I are focused on meeting our clients’ needs and keeping our customers for life. I believe continuous learning improves my contribution. My work creates profit for our company and opportunity for me by creating value to our clients.”

Presbyterian Medical Center (Presby) - Retail Foodservice

The Trim Trax program is designed to minimize food waste during the production process. Team members are asked to place all food trimmings into marked containers. Such trimmings include peels from cucumbers, apple cores, watermelon rinds and various other non-edible food waste, which often contain edible food trimmings that were mistakenly cut away. By collecting all waste and measuring the total, management can monitor how much edible food is being wasted. The program allows for continuous feedback and serves as a great educational tool for all involved.

Presbyterian Medical Center (Presby) - Patient Foodservice

Presbyterian Medical Center (Presby) - Support Services:  We spend a few hours with the wonderful managers of Crothall who discussed there role in the cleaning of the hospital and for patient transport.  The have a terrific and very friendly staff working for them and keep the hospital running efficiently.

Crothall Healthcare was founded in 1991 to address the need for a specialized, high-quality, innovative, and responsive support services company, exclusively serving the unique needs of the healthcare industry.Today, Crothall Healthcare is composed of specialized professionals utilizing proven processes and tools, in the exceptional performance of five core support services:

The Duke Mansion

Eurest operates the food and beverage at Duke Mansion for catering and for the 20 room bed & breakfast.  Built in 1915 and tripled by its most famous owner James Buchanan Duke 
The Duke Mansion has been home and host to leaders of the 20th century. Duke’s most lasting legacies, including Duke University, Duke Energy and the Duke Endowment, took shape at the home. Listed on the National Register of Historic Places, The Mansion is operated as a nonprofit with all proceeds being used to preserve and protect this community treasure.

Thursday, August 1, 2013

Compass Group USA Faculty Internship: Charlotte, NC- Day Three

Day 3

We encountered the Business and Industry (B&I) segment on day three as we visited TIAA- CREF and Bank of America both of which are Eurest Accounts.

As a member of Compass Group North America, the global leader in contract foodservice, Eurest can offer your company access to a range of their exceptional foodservice solutions. From corporate dining, restaurants, hospitals, sports & entertainment to school cafeterias, Compass Group can provide your business with comprehensive foodservice management and support.

The following are some pictures from the TIAA-CREF account:

Here are some of the marketing and promotional signs focused on sustainability and the wellness 

The Chef and the Foodservice Manager

Integrated technology

Concern for the planet and sustainability 

Additionally we had some extra time so we got a chance to visit another Canteen account at SHUTTERFLY

The employees of Shutterfly are able to eat out of the vending machines at a deep discount (e.g. .25-$1.00 per item) because they are not permitted to leave the building during their breaks

The Dining Room

Coffee Station for the Board Room

The unman Avenue C Market concept that uses cameras and thumbprint scans and technology to complete a purchase

The following are pictures from the Bank of America account

Due to restrictions on photography I was only able to take very limited pictures.  We visited the Taste Food Concept as well as the Bank of America Corporate Dining Room on the 59th floor as well as the BAC Conference Center. 

There were many impressive sites to be seen on the 59th floor with the artwork and decor.  The foodservice managers, chefs and staff were very hospitable and are very passionate.